Communicate without limits

Work from the office, home or wherever life takes you.

univoice are business telephone system experts specialising in hosted VOIP services

Don't just talk, Communicate

Regardless of your size, enjoy affordable mission critical enterprise communications made easy with a univoice business telephone system

Unify your Communications

Stand out from the crowd with limitless enterprise functionality across any device or location with a univoice telephone system, for voice, video, chat, email, group calendars and much more.

Boost Productivity

Simplify your communication processes and boost productivity by empowering your staff to do more with less, with a univoice hosted telephone system.

Save Money

No serious business can afford to ignore the latest technologies in communication. Revolutionise your business with an affordable univoice hosted telephone system, you won't be disappointed.

Life without compromises

Let univoice unify your business communications so you never miss that important call or those special moments in life.

How we can help you today?

We understand that every business is different.
We also know that in many ways every business is exactly the same.
Most businesses think of communications as Mission Critical.

Here are just some of the features of our business telephone systems:
Release yourself from your desktop work anywhere from any device!

Telephone Systems

Unlimited scalability of telephone System and Users
Pay only for what you use
Future proofed feature and application development
Adds, moves & changes delivered remotely
Web based user/admin management tools
No future replacement PBX, no installation, no retraining costs
Lower deployment & management costs
Free Inter-site Calls
Disaster Recovery built in

Essential Functionality

Message Waiting Indication (MWI) Gives users a visual indicator on their handset when a message is waiting, this only works for users if user Voicemail is enabled. Group Voicemail will be delivered to groups of users as required by email as .wav file.
Outgoing Call Blocking Users or Groups of users can have specific outbound destinations blocked as required.
Remote Access to Call Forwarding Via user Toolbar if required
Selective Call Acceptance As required
Selective Call Rejection As required
Simultaneous Ring As required, never miss a call.
Speed Dialing 8 single digit and 99 double digit speed dials available
Three-Way Calling As required with piggy backing to enable larger conference calls
Directed Call Pickup Pick up the next call in your group
Anonymous Call Rejection As required
Automatic Callback (AC) As required
Automatic Recall (AR) As required
Busy Call Forwarding As required
Call Hold As required
Call Transfer As required
Call Waiting With Caller ID
Calling Number Delivery As required
Do Not Disturb Busy out your line as required
Intercom
Last Caller ID Erasure
Line Identification
Mandatory Account Codes

Advanced Functionality

Priority Call (Distinctive Ringing) Up to 4 distinctive ring tones can be used for groups of callers, for example, Outside Calls can be long rings and Internal call can be short double rings,
Remote Call Forwarding Group or User level RCF.
Advanced Voicemail Delivered via the handset, remote portal or email.
Line Hunting Group Hunting for inbound numbers with the Huntgroup Destination displayed on the phone screen. i.e. "Call for London" or "Call for Sales"
Busy Lamp Fields See when other users are busy or available
Outlook Integration Click-to-dial and pop-up features built into Outlook, Internet Explorer and Firefox
Fax 2 Email Integration
CRM Integration Works with many popular CRM systems for Customer Pop-ups and Click-to-dial features.
Reception Console
Shared Call Appearances Have multiple handsets with the same user details, for example: One at Home, One at Work, Software client on your smartphone etc
Call Recording PCI Compliant Call Recording
Unified Communications Add Chat & Video calling as part of your communications suite of tools